Privacy Policy

Effective Date: 23/09/2025
Last Updated: 01/10/2025

At Bonded Behaviour Training ("we", "our", "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.bondeddog.com or use our services.

 

1. Information We Collect

We may collect the following types of information:

• Personal Information:
   

  • Name, email address, phone number, and address (when you fill out forms, register for classes, or contact us).
     

• Payment Information (if applicable):
   

  • Details needed to process payments for training services. Payments are handled securely by third-party providers and are not stored directly by us.
     

• Website Usage Information:
   

  • IP address, browser type, device information, and pages you visit (collected via cookies or analytics tools).
     

 

2. How We Use Your Information

We use your information to:

• Provide and manage our dog training services.
   

• Respond to enquiries and customer support requests.
   

• Send booking confirmations, reminders, and updates.
   

• Improve our website and services.
   

• Send you marketing emails if you have opted in. You can unsubscribe at any time.
   

 

3. Legal Basis for Processing (GDPR)

We process your personal data under one or more of the following legal bases:

• Contract: To provide the services you have requested.
   

• Consent: Where you have given clear consent (e.g. marketing emails).
   

• Legal Obligation: To comply with applicable laws.
   

• Legitimate Interest: To improve our services and customer experience.
   

 

4. Sharing Your Information

We do not sell or rent your personal data. We may share information only with:

• Service Providers: Trusted third parties (e.g. payment processors, booking systems, email platforms) that help us deliver our services.
   

• Legal Requirements: Where disclosure is required by law or to protect our rights and safety.
   

 

5. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience and collect analytics data. You can control or disable cookies in your browser settings.

 

6. Data Storage & Security

• Your data is stored securely and only kept for as long as necessary for the purposes stated in this policy.
   

• We take appropriate measures to prevent unauthorised access, disclosure, or misuse of your information.
   

 

7. Your Data Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
   

• Request corrections to inaccurate information.
   

• Request deletion of your data (where applicable).
   

• Object to or restrict processing.
   

• Withdraw consent (e.g. unsubscribe from marketing).
   

To exercise these rights, please contact us at: Info@bondeddog.com

 

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices, so we encourage you to read their policies.

 

9. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them.

 

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Bonded Dog
Email: Info@bondeddog.com
Phone: 07703 973 656
Website: www.bondeddog.com